firm capabilities; dynamic capabilities view (DCV); sensing, seizing, reconfiguring capabilities; information technology (IT industry); case study


The aim of this paper is to study the exploitation of firm capabilities as dynamic capabilities through sensing, seizing and reconfiguring capabilities. Such a perspective enables us to better understand the logic behind the exploitation of dynamic capabilities. This study proposes that firms need to exploit all relevant firm capabilities according to the dynamic capabilities view. We also provide insights into positive practices that underpin dynamic capabilities as well as negative practices that cause rigidity in their deployment. Our paper highlights the importance of ensuring a continuous commitment to the sensing, seizing and reconfiguring capabilities.